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We cannot organize tomorrow’s businesses - or economy - like yesterday’s.
What do I mean?
Simple. How should we organize and manage how firms interact with consumers?
The Economist thinks it’s “creepy” but cool to trick consumers, because it’s profitable.
Is it?
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Why (Real) Relationships Matter - Umair Haque
Rest assured: a lifetime of econometrics, game theory, interviews, primary research, consulting, PhD’s, and beyond went into that [rather pithy] rhetorical question.
